Technical Support by Manufacturer

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Technical Support by Manufacturer

We are committed to providing our customers with top-notch technical support, both before and after the sale. On this page, you can find information on technical support provided by the various manufacturers. Of course, if you don't find an answer to your questions or problems here, contact us and we'll do our best to help you!

3Dlabs

Oxygen and Wildcat Drivers - Drivers for Windows 98, Me, NT 4.0 and 2000
Troubleshooting Guides - Guides to installing and using your 3Dlabs graphics accelerator
Manuals - Manuals for the Oxygen and Wildcat cards in PDF format
Support Forum - 3Dlabs discussion forum organized by product
Contacting Support - Here you can send web-based email directly to their technical support department

Adobe

Adobe Support Database - Search and find thousands of answers to your questions from Adobe Customer Service Experts!
Adobe Downloads - Descriptions and links to files available for download, such as plug-ins, updates, filters, and other files related to Adobe products.
Adobe Technical Guides - Find graphically rich technical analyses of common support issues that are product-specific.
User to User Forums - Share questions, suggestions, and information about your Adobe products with other users

Boris FX (formerly Artel)

Boris Patches - The latest updates for your Boris software.
Boris Helpful Hints - Tips and Techniques for working within Boris software, provided by the BorisFX technical team.

Canopus

Compatibility Issues - Listing of compatible and incompatible motherboards, DV Cameras, Decks, Video Cards with Overlay Support, Software with Plug-In Support, and more
Product Support - General Technical Support for Amber, DV Raptor, DVRex-M1, DVRex-M3, DVRex-R3, DVRexRT, Rexfx, RexRack, Xplode, and various accessories

Leitch-DPS

Software Updates and Drivers - For all DDR's and accessories, Software products, Studio Products, and TBC's and Synchronizers manufactured by Digital Processing Systems.
Product Knowledge Base - Have a technical issue or question? Search DPS' knowledge base for the answer.
Product Compatible Hard Drive Lists - Check out the extensive list of tested harddrives before buying that new storage for your DPS system.
Cool FREE Software Tools - FREE utilities to help you increase the functionality of your DPS products.
DPS Product User Guides - Download product manuals on-line.

Matrox

Drivers for Graphics Cards and Upgrades - This section offers you the latest Matrox software, including Matrox drivers (containing the Matrox Powerdesk features), Matrox Video Tools, Matrox utilities, Matrox BIOS, Matrox game patches, and 3^rd party drivers and software.
Technical Support News for Graphics Cards and Upgrades - Get the latest Tech Suport News from Matrox.
RT2000 System Recommendations - Get the latest info on equipment that has been tested with the RT2000, and find out what components you should use to build the best system!
RT2000 Support Databases - Troubleshooting and FAQ databases to help your productivity with the RT2000.
RT2000 Downloads - Software updates, effects, and documents pertaining to the Matrox RT2000
For Further Reading - An et cetera area for RT2000 documentation, with product comparisons and glossaries

Medea

VideoRaid General Support - Links to VideoRaid installation guides, compatibility for SCSI host adapters, video capture systems/boards, video editing/effects software, FAQs, and firmware upgrades

Media 100

Platinum Support - Look here for links to available downloads, a FAQbase, compatibility issues, troubleshooting guides and more!

NewTek

NewTek FTP Site - Software updates for Aura, Inspire 3D, LightWave 3D, VideoToaster, Flyer and more
Discussion Groups - Read tips and techniques from other users and NewTek staff.
General Technical Support Information - Customer support, technical support, and contact information

Pinnacle Systems

DC1000 Technical Support - Software updates, compatibility guides, user manuals, tutorials, discussion forums, FAQs and more for DC1000 users
DV500 Technical Support - Software updates, recommended equipment lists, compatibility guides, user manuals, discussion forums and more for DV500 users
miroVideo Series for PC Technical Support Links - Links to technical support (software updates, compatibility issues, etc) for miroVideo DC20, DC30, DC30 plus/pro, DC50, DV200, and DV300 for Windows
miroMotion Series for Mac Technical Support Links - Links to technical support (software updates, compatibility issues, etc) for miroVideo DC20, DC30, DC30plus, DV300
Targa Technical Support - Links to technical support for all Targa products

Scala

Technical FAQs - Frequently Asked Questions about Scala products
Scala Discussions - Interact with other Scala product users
System Compatibility Check - Find out what hardware & software resources you need to run Scala's applications on your computer.

Sonic Solutions

DVD Format on CD-R - Sonic cDVD brings DVD quality and video interactivity to non-DVD PC environments.

Ulead Systems

General Product Support - Get an FAQ for a Ulead product, or search the tech support database for an answer.

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